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It is always our goal to provide you with customer service that goes above and beyond! We recently received the testimonials below from some of our clients who wanted to sing the praises of three of our Account Managers, for doing just that.

McSweeney & Ricci Insurance would like to thank the loyal clients who sent these testimonials, as well as the Account Managers who provided them with great service.

If your agency doesn’t provide you with this kind of service, it’s time to make a switch!

Braintree Account Manager, Jacquelyn Rios makes insuring your vehicle stress free and convenient:

“Jackie, I just wanted to thank you for going above and beyond yesterday. That level of service is something you do not see in today’s world. I was extremely grateful at your offer to go to the registry for me. That alone would have been an extremely generous gesture. For you to take time away from your family and meet me after hours to personally hand me my plates was over the top!” Bob & Laurie from Randolph

Marshfield Account Manager, Odilia America makes the process simple and less stressful:
“I’m writing to sing the praises of one of your employees. Odilia America has gone above and beyond to help my wife and I. I was involved in two incidents back in October and we were facing a tough road ahead, considering I was presumed at fault regarding the incidents. At the end of February 2015 our home and auto policies with our current company were due to expire. Odilia notified us a couple of weeks prior that our insurance company was dropping our auto policy because of the incidents and we would lose out on the discount for the homeowners. She was so calm and reassuring that it helped me so much, and she said she would work her fingers to the bone searching for a new company that would be the best fit for us. Odilia made several phone calls and worked very hard and just in time found us the perfect with a new company and the price was not bad even considering my pending surcharge for the incidents. I have since been found less than 50% at fault and the surcharge is vacated, but Odilia is the best! She made the process so simple and less stressful that I wanted to sing her praises. I can’t thank her enough for all the work she has done for our family, she is awesome!”Keith from Marshfield

Cohasset Account Manager, Juli Holmen makes switching to M&R a pleasure:

“I just wanted to let you know that I recently switched to McSweeney & Ricci Insurance and my insurance agent Juli Holmen went above and beyond her job description to ensure my satisfaction and trust to make the switch. She is a pleasure to work with and I look forward to a long relationship with her and your company.”Meghan from Sagamore Beach

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Photography by: Ivana Doria Photography

McSweeney & Ricci Insurance Agency, Inc.
420 Washington Street
Braintree, MA 02184
Phone: (781) 848-8600
Fax: (781) 843-8807

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