Massachusetts RMV Increases Accessibility of Services

The Massachusetts Registry of Motor Vehicles (RMV) has announced expanded availability of same-day walk-in services for registration-related transactions.

Beginning Monday, September 19th, Massachusetts Registry of Motor Vehicles (RMV) Service Center locations (except Chicopee), will accept walk-in service for auto registration-related transactions. Transactions available for walk-in service include registering a vehicle as well as transferring an existing registration to a new vehicle. 

Appointments for these transactions will no longer be required and online appointments for specific registration transactions will no longer be available for scheduling as of Monday, September 26th. Any registration appointments that have been previously scheduled online to date will stay in place and will be honored.

The Registrar of Motor Vehicles, Colleen Ogilvie stated that the RMV continuously monitors it’s customer service levels and make improvements in order to provide more convenient and flexible options for customers. She also said, “Customers can conduct required in-person registration transactions at times that meet their availability, schedules and needs at locations that are accessible and convenient.

The Registry of Motor Vehicles also encourages customers to complete RMV registration transactions through their insurance agents and auto dealers who are able to complete bulk transactions through Business 2 Business (B2B) services at select service center locations.

McSweeney & Ricci offers In-House Registry Service for our clients (BY APPOINTMENT ONLY) for select services including: New License Plate Issuance (for personal vehicles, commercial vehicles, motorcycles and trailers), License Plate Transfers, Cancellations and Renewals.

Massachusetts RMV

Customers who are AAA members can also visit AAA sites to complete transactions.

(The Chicopee RMV is strictly a B2B location and walk-ins cannot be conducted.)

Contact your McSweeney & Ricci Account Manager before visiting an RMV Service Center to ensure your paperwork is in order.

Appointments for learner’s permits, driver’s licenses, and Massachusetts identification cards will continue to be available on Mass.Gov/myRMV.

The Massachusetts RMV recommends customers visit RMV’s Online Service Center as there are over 40 transactions available including: renewing a driver’s license, renewing a registration, paying a citation, requesting a hearing, and more.

For questions or more information regarding the Registry of Motor Vehicles visit their website.


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