Massachusetts RMV Registry of Motor Vehicles FAQs

As the situation with the COVID-19 pandemic has progressed, we have received many inquiries about registry services. In an effort to assist all drivers, we are providing answers to some commonly asked questions.

Questions About McSweeney & Ricci Registry Services

Is McSweeney & Ricci the Registry?

No. While McSweeney & Ricci Insurance does provide some registry services to our clients from our 3 locations in Braintree, Marshfield and Cohasset, we are not the Registry of Motor Vehicles and cannot perform all registry transactions.

I am a McSweeney & Ricci client, what registry transactions can you complete for me?

For the safety of the community, our offices remain closed to the public. With a scheduled appointment, we can complete the following Registry transactions for our clients:

Issuance of New License Plates and Decals for the Following Plate Types:

  • PAN (Passenger Normal)
  • CON (Commercial Normal)
  • TRN (Trailer Normal)-Over 3,000 Gross Vehicle Weight
  • MCN (Motorcycle Normal)

Transferring Plates Between Vehicles

How long will it take for McSweeney & Ricci to complete my registry transaction?

Our runner service allows us to process “non-essential” RMV transactions. However, when the Registry is experiencing extended wait times, our turn-around time is also affected. Your McSweeney & Ricci Account Manager will discuss your individual transaction with you and provide an estimated turn-around time.  It’s always our goal to process your transaction, as quicky as possible.

I am NOT a client but bought a new car and need to register it, can I still utilize McSweeney & Ricci’s Registry Services?

Unfortunately, no. Our participation in the EVR program through the Registry only allows us to process registry transactions for our own clients.

How can I become a client and use your registry services?

It’s quick and easy to become a client and we hope that you will! Along with the convenience of on-site Registry Services, we enjoy helping clients save up to 20% by combining their home/renters/condo and car insurance together with one of the great insurance companies we represent.

I renewed my Massachusetts Auto Registration online and have not received it in the mail, where is it?

Registrations renewed through McSweeney & Rici or processed directly through the Registry of Motor Vehicles will be mailed out from the RMV directly. Since the start of the COVID-19 pandemic the Registry has been experiencing delays and is making every attempt to complete transactions promptly.

I need to renew my Driver’s License can you renew it for me?

No. We apologize but transactions regarding Learner’s Permits, Driver’s Licenses, Real ID’s, School Bus Certificates, Road Tests, and Disability Placards, must be completed through the Registry of Motor Vehicles. Click Here to be connected to the RMV online Service Center.

Registry of Motor Vehicles (RMV)

Questions About the (RMV) Massachusetts Registry of Motor Vehicles

Is the Registry of Motor Vehicles Open?

Yes, the Registry is open, by appointment only, for necessary and required in-person transactions that can’t be completed online, by phone, or by mail. In an effort to reduce in person visits, the RMV is strictly enforcing a “no walk-in” policy at all of it’s service center locations. For a complete list of open RMV Centers, click here.

Before making an appointment with the RMV:

Click here to see if your transaction can be completed online. For your convenience the RMV offers over 40 transactions that can be completed using their online service center.

Consult the list above to see if your transaction can be completed by your McSweeney & Ricci Account Manager for you.

If your transaction cannot be completed online, you can make a reservation for a Registry appointment by clicking here.

Which Registration transactions need to be handled directly by the Registry of Motor Vehicles? (I.E. Cannot be processed by McSweeney & Ricci)

  • Re-Registering a previously Registered/Titled Vehicle
  • New plates for Trailers 3,000 Gross Vehicle Weight (GVW) or less
  • New Camper Plates
  • New Semi Trailer Plates
  • New Vehicle with Sales Price in Excess of $99,999

Due to COVID-19, do I have longer to renew my registration?

Due to the pandemic, many expiration dates were extended. However, many of those extensions have been met and will now be expired or in need of renewal. For a current list of expiration dates for various credentials, click here to visit the RMV website.

I am a AAA member and have heard that I can complete some registry services at AAA, is that correct?

Yes. Select AAA branch offices can perform RMV services for AAA members who have made an online reservation.  For more information or to make an appointment for Registry Services through the AAA, please visit the AAA website.

I have heard that I can drop off my registration at the RMV to be processed. Is that correct?

Yes. The RMV has Registration Drop Off Centers dedicated to performing a number of vehicle-based registration and title services, for both commercial and individual customer transactions, on a drop-off only basis. Click here for more information and a list of drop off center locations.

I am a commercial driver and have questions about renewing my Commercial Driver’s License (CDL) or about a Commercial Road Test?

The Registry of Motor Vehicles has a dedicated page for commercial drivers, click here to access that page.

McSweeney & Ricci has over 50 years of experience and can provide you with complete insurance services for your home, auto and business. We represent over 20 top-rated insurance companies, which allows us to offer you the best selection of coverage and price. For maximum value, combine your home insurance and car insurance with one of our trusted carriers or take advantage of multi-policy discounts. Our dedicated Account Manager’s will create a customized insurance program, ensuring you receive all the discounts and credits available to you.

Look to us as your local one-stop insurance shop for:

We’re Here to Help

Registry transactions can be confusing and you may have questions not covered by our blog. We’re happy to help answer any questions you may have, whether you are a client of ours or not.

Please feel free to contact us in any of the following ways:

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